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Benfish Lodge Booking System

West Bengal State Fisherman's Co-operative Federation Ltd.

(An Organization under Department of Fisheries, Govt. of West Bengal.)

All guests are advised to complete the reservation process (from room selection to payment) within 5 minutes.
 

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Ganga Tourist Lodge *

Near Fire Brigade Diamond Harbour, South 24 Pgs. , Diamond Harbour 713021 India

5.60
12 reviews

If you want to detach yourself from the busy rou-tine life for a day or two come to Diamond Harbour, two hours drive from Kolkata, you will change your mind with the changing beauty of the river ‘Ganges’ throughout the day, particularly from the ‘Ganga’ guest house just on the bank of the river. ‘Ganga’ guest house assures you the best comfort and services.

 

Hotel Facilities
General

1. Nearest holiday destination from Kolkata and perfect location for staying & enjoying the  ever changing beauty of the Ganges.
2. A.C. & Non A.C. rooms will all amenities and facilities like intercom, Geyser, attached bath etc.
3. Ample car parking space.
4. Restaurant with variety food menus with special fish preparations.
5. 24 hrs. Service for your complete satisfaction.
 

Activities

1.  Lowest Room rent compared to other Hotels of the vicinity - facility being almost same.
2.  Water from aqua guard.(Mineral water - chargeable)
3.  Generator service during power cut (limited time).
4.  Spontaneous service.
5.  Supply of hot water, if rooms have no geyser.
6.  Branded/Good quality new materials used in kitchen.
7.  Wash/clean bedding materials.
8.  Special care for elderly or/and physically weak.
9.  Polite behavior & caring mentality.
10. Fully safe & secured.
11. Transparent transaction.
12. Internet Booking facility.

Services

1. Room Service.
2. In-house Restaurant.
3. Car Parking.
 

Hotel Policies
Check in From 10:30 AM hours
Check out Until 10:00 AM hours
Pets Pets are NOT allowed.
Important Information

1. Booking will be open clear 90 days in advance.
2. Full payment to be made at the time of booking.
3. Spot booking available.
4. Any reservation may be cancelled by the authority under unavoidable circumstances.
5. Enhanced tarrif if any shall be payable by the party even if the original booking is done on the previous tarrif.
6. Room Tarrif is dynamic in nature.
7. Lunch/Dinner and breakfast are mandatory at tourist lodge for all occupants.
8. GST as applicable, will be payable at tourist lodge.
9. Booking is not transferable.

Cancellation Policy
1. In case, request for cancellation of reservation is received :-
    a) Clear 15 days or more days before - 20% will be deducted.
    b) Between clear 7 days to 14 days before - 50% will be deducted.
    c) Between clear 3 days to 6 days before - 75% will be deducted.
    d) Less than 3 days - no refund.
2. Date of occupation not to be counted.
3. The calculation for refund will be calculated on the basis of check in date.
3. 'Partial cancellation' is not allowed.
4. Refund will be processed online within 7 working days.
5. No cancellation refund will be allowed for no show, early checkout for any reason whatsoever.
6. Due to any circumstances, if room is not availed by the customer on arrival, in such cases, any refund is the discretion of the authority and limited to max tarrif of that room.

Special Note
A copy of valid photo identity card submitted at the time of check-in.
Alteration of dates is not allowed.
All benfish tourist lodges have attached restaurants.
Generator will be in operation in case of load-shedding in evening between 6:30 pm to 10:30 pm.
Geyser/AC will not be operational during load-shedding.

Total Score
5.60
Clean 
3.80
Comfort 
4.37
Location 
7.61
Services
5.79
Staff 
6.24
Value for money 
5.76
Individual Guest Reviews ( 12 )

Mr Dipankar Saha
April 14, 2017

The location of the lodge is excellent. Rooms are huge in size and are properly clean. It is real value for money.

Dont try the restaurant (Mom's Kitchen). It is well known for overcharging its customers. I am currently pursuing a case against them in consumer court for overcharging than what is printed in the menu card.

8.28
Mr KAUSHIK SAMANTA
August 5, 2017

Nice location

No restaurant, as told in website

-0.54
Mr Koustav Ghosh
September 23, 2017

The Location is very good

Cleaning

4.26
Mr ARINDAM DUTTA
January 8, 2018

Location is very good. Staff behaviour is also polite

Not Maintained compare with Tariff 660/-. Very dirty in bedcover. Blanket is very thin and untidy. There is broakage almirah in Non Ac River facing room. In a word Should be maintained as well as Food cost should be cheaped.

4.73
Mr ARINDAM DUTTA
January 8, 2018

Location is very good. Staff behaviour is also polite

Not Maintained compare with Tariff 660/-. Very dirty in bedcover. Blanket is very thin and untidy. There is broakage almirah in Non Ac River facing room. In a word Should be maintained as well as Food cost should be cheaped.

4.73
Mr Ramjiban Chatterjee
February 23, 2018

Very Good .

Nothing .

9.07
Mr KAUSHIK GHOSH
February 28, 2018

good

TOILET SHOULD BE CLEANED. Electrical wiring should be checked...few improvement of cleanliness will attract more tourist.

6.77
Mr Ramjiban Chatterjee
March 16, 2018

It is very easy to book. all staff is very co-operative.

negative comment is not there.

8.92
Mr TANMOY ROY
May 22, 2018

good

Not clean

3.68
Mr TANMOY ROY
May 22, 2018

good

Not clean

3.68
Mr Sandip Bhadury
May 23, 2018

Very good food

Bed sheet not up to the mark room light to be improved

5.40
Mr SANDIPAN MANDAL
September 30, 2018

hotel is nice......all over is good...nice stuff

but electric board are little damage.......

8.16

 

 

 
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