What Personal Information we collect from you and how we use it?
'Personal Information' means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, credit card number, cardholder name, expiration date, information about the travel, bookings, passengers, and any and all details that may be necessary from the customer.
When you visit Benfish's website, we may collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. The website uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.
Making a Purchase
In order to purchase travel and/or related services through our Website, you must provide us with certain Personal Information such as your name, credit card number and expiration date, credit card billing address, telephone number, e - mail address and the name or names of the person(s) traveling (if not you). We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you must confirm and represent that each of these other travelers have agreed, in advance, that you may disclose their Personal Information to us.
If you choose to become a registered member of Website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation. This information is collected on the registration form for several reasons including but not limited to:
1. Personal identification
2. To complete the travel and stay reservations
3. To allow us to contact you for customer service purposes, if necessary
4. To customize the content of our website, to strive to meet your specific needs; and
5. To make product or other improvements.
6. To confirm your new member registration and each reservation you make.
Automatic Logging of Session Data:
We automatically log generic information about your devices connection to the Internet, which we call "session data", that is anonymous and not linked to any Personal Information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the device. An IP address is a number that lets devices attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the website the user wishes to view. We collect session data because it helps us analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the website, how many visitors are surfing to various pages on the website, how long visitors are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.
As to the personalization of experience, these types of cookies allow you to log in without having to type your log - in name each time (only your password is needed); None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website.
Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Benfish supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Benfish cookies may disable certain features on the website, and may make it impossible to purchase or use certain services available on the website. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.
From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the Website the better and easier to use.
With whom your Personal Information is shared?
We do not share individual customer names or other Personal Information to any third parties.
Benfish reserves the right to limit membership to those who will accept e - mails.
What other information should I know about my privacy?
In addition to the circumstances described above, Benfish may disclose the member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Benfish or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Benfish or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.
Benfish will respond to all reasonable concerns or inquiries.
Thank you for using the Website!